Yes! We ship to over 175+ countries around the world. Our Print Providers are able to ship to most countries, except for Guadeloupe, North Korea, Russia, and Ukraine. There are temporasry shipping restrictions in place that affect some shipping carriers used by our print providers. Deli ery to a particular country might be suspended or delayed.

2 days to 4 weeks International Shipping: Average Time Based on the size of your package or the shipping mode, the shipment will take anywhere from 2 days to 4 weeks.

Printify (our distributor) is a print-on-demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you ordered the wrong size, color, or simply changed your mind. However, in case of a damaged product or a manufacturing error, Printify offers a free replacement or a refund if you contact us within 30 days of product delivery. Please get in touch with our team using the “Submit issue” form and provide a clear photo showing the issue. Please note that Printify will not be held responsible and will not offer replacements or refunds if you ordered the wrong size or color. In case of an unsuccessful delivery, a partial refund will be issued.

It's the total cost associated with your international shipment. It's made up of charges for the actual shipment from the shipping provider as well as duties, taxes, and fees. Calculate international shipping rates - FedEx

The standard (flat rate) shipping option is available for all sales channels and Print Providers. You can find our standard shipping rates and estimated delivery times on our Shipping Rates page. Priority shipping is only available if the selected Print Provider offers this option, as indicated in the table below. Orders can be upgraded to priority shipping for an additional charge. If you use Shopify (with the Printify Shipping Calculator) , you will be able to see the priority option at checkout, if the Print Provider offers this option. Priority shipping can also be selected when submitting orders manually, if the chosen Print Provider offers it. US-based Print Providers Domestic priority shipping (2-3 business days) International priority shipping (3-5 business days) Awkward Styles Awkward Styles Candlebuilders* Candlebuilders* Catalyst Fabric Solutions* Catalyst Fabric Solutions* Chill Chill Dimona Tee Dimona Tee Drive Fulfillment Drive Fulfillment Fulfill Engine* Fulfill Engine* Imagine Your Photos Imagine Your Photos Ink Blot Ink Blot JAMS Designs* JAMS Designs* Monster Digital Monster Digital MWW On Demand Pic the Gift* MyLocker Printed Mint Pic the Gift* Printed Simply Printed Mint SPOKE Custom Products Printed Simply SwagRabbit* Sensaria The Dream Junction SPOKE Custom Products Underground Threads SwiftPOD Tribe Socks SwagRabbit* The Dream Junction Underground Threads ThreadStudio Tribe Socks Non-US Print Providers Domestic priority shipping (2-3 business days) International priority shipping (3-5 business days) Jondo (depending on availability) OPT OnDemand* OPT OnDemand (CZ)* Print Pigeons Smart Printee (CN) Shirt-King (to the EU) The Print Bar (AU)* Smart Printee T Shirt and Sons (UK) Subliminator (to the US, CA, EU, AU, NZ) WOYC (depending on availability) Textildruck Europa* (to some EU countries) X-Print* (to some EU countries) *Due to technical limitations, orders from these Print Providers must be submitted as priority orders. It is not possible to upgrade the shipping method once the order is in production.

To request a shipping upgrade, find the order you want to upgrade, and click on Upgrade shipping. You will see the estimated upgrade costs and will be asked to confirm your request. Note that in some cases, the estimated upgrade costs are not calculated automatically, so our team will get back to you with further details. If the order has not yet been sent to production, click Edit order and select a different delivery option: Occasionally, the fee for priority shipping may be lower than the standard shipping fee. The cost for priority shipping depends on factors such as the weight of the order/shipment, destination, and availability of carriers.

Products can be shipped at a reduced rate if they are of the same product type (for example, shirts, or mugs) and are fulfilled by the same Print Provider. In other cases, the full shipping fee will be applied to each product. You can check all of our shipping rates here. Here is an example:

Shipping rates will vary depending on product type, Print Provider, and delivery destination. You can check all of our shipping rates here. To learn more about how shipping costs are calculated for orders with multiple items, click here. Please note that the shipping rate amount is non-negotiable and created from the rates provided by the applicable shipping carrier service. Our Print Provider does not influence these rates.

All US-based print providers, with the exception of merchOne (US), are able to ship to military addresses. Non-US Print Providers are unable to ship to military addresses. You can find out the Print Provider location here. All APO, FPO, or DPO packages will be shipped via USPS. Delivery may take up to 15-30 business days. Specific delivery estimates provided by USPS can be found here. Please note that the address should be in the following format: Country: United States (Select United States even if the destination is outside the US). State: AA (Armed Forces Americas) / AE (Armed Forces Europe) / AP (Armed Forces Pacific). Address 1: Unit and Box numbers. Address 2 (optional): Usually not required; however, if the address includes an FOB (Forward Operating Base), it can be added here. City: APO (Army Post Office) / FPO (Fleet Post Office) / DPO (Diplomatic Post Office). Zip code: The zip code.

A few of our Print Providers don’t offer tracked carrier services for their orders: Prodigi (some orders only) WOYC (some orders only, see here) WPaPS To see the estimated shipping times, visit our shipping rates page. If your order has a tracking number, but there are no recent tracking updates, please get in touch with our Support team by clicking on the chat bubble, and we’ll look into it for you.

The product prices displayed in our product catalog don’t include shipping fees. The shipping fee amount varies based on the Print Provider’s location and the customer’s delivery address. To check the shipping rates for each Print Provider, visit our Shipping Rates page. To learn more about how shipping fees are calculated for orders with multiple products, click here.

Customs fees are taxes that can sometimes be applied to imported shipments, based on each country’s import regulations. To avoid that as much as possible, we recommend choosing an item with a Print Provider that is close to the area as your residence. For example, choose a US-based Print Provider if most of your customers will be located in the US. The locations of our Print Providers are available here. If you’d like to find out more about using multiple Print Providers for a single listing, please visit this article.

The production time for an order depends on various factors, including the time of year, product availability, and order size. In general, most orders are shipped within 2-7 business days after the order is submitted. However, it’s important to note that the fulfillment timeframe may vary for each order. You can find an estimated ship-by date for each order in your Orders tab.

Your order might still be in production – please allow up to 7 business days for it to be completed. The tracking information will become available once the order status has changed to “Fulfilled”. If your order has a tracking number, but there are no recent tracking updates, please get in touch with our Support team by clicking on the chat bubble, and we’ll look into it for you.

Occasionally, the order fulfillment may take longer than initially expected. This may be caused by one of the following: The garment is out of stock and needs to be ordered from the supplier (if the delay is just a few days, the Print Providers do not necessarily inform us). The product did not pass the post-production quality check and needs to be reprinted to ensure a high-quality standard. The order contains 12 or more items. However, if your order hasn’t been updated or shipped within 7 business days, please get in touch with our Support team for a status update.

Unfortunately, the production time (fulfillment) cannot be expedited. However, you may want to consider a shipping upgrade (if offered by the chosen Print Provider) to speed up the delivery time.

Currently, Printify, our print provider; supports the following currencies: AUD CAD EUR GBP USD

The payment received by us for an order includes the product retail price (production price + profit) and the shipping fee. Once the order is received by us, it is automatically imported into Printify and sent to production. Simplified: You buy from us, and we buy from them! You get the order shipped as soon as production is finished!

There may be several reasons why a transaction does not go through. However, please note that Printify is unable to see the specific reason for this – we recommend checking the following list of possible reasons and reaching out to your credit card issuer/bank for further information. Insufficient funds Check the funds available in your bank account. Card is expired Check the expiry date shown on your credit or debit card. The withdrawal limit has been exceeded You may have reached a daily limit for a single vendor that could be set up by your card issuer or bank. Contact your bank for further information, or retry the following day. Card is blocked Please try again in 30 minutes. If that doesn’t help, contact your bank or try adding a new card. A technical error occurred Please retry the process at a later time. If the issue persists, contact our Merchant Support team by clicking on the chat bubble. Bank declined the transaction Please contact your bank for more information.

Approved orders are automatically sent to production 24 hours after the order has been made. This ensures that if the buyer makes a mistake, they have this grace period to either cancel or make changes. Be sure to contact us within this period if you need to make a change to an order. Our print provider will charge you for an order only when it is sent to production after the 24 hour period. After it is sent to production, we are unable to make any changes to the order! So make sure you double check your order before you submit it.

Starting April 2022, Printify, our print provider; is introducing tax charges on sales in Canada. All items printed and shipped within Canadian borders will be subject to local taxes. The applicable tax rate depends on the order’s “ship to” address in Canada. Generally, all items in the Printify catalog are subject to Canadian taxes. Some products may be exempt from provincial sales taxes, based on their category. The shipping fee is also taxable and subject to the same tax rate as the rest of the order. If you’re a registered taxpayer in some provinces, you can receive an exemption by providing your tax details to Printify. In other cases, you’ll be able to reclaim the taxes via tax returns if you’re a registered taxpayer in Canada.

There are two types of taxes in Canada. One is levied by the provinces, and the other is charged by the federal government. These can be broken down into 4 separate taxes, and that’s how they will appear in your invoices: Goods and Services Tax (GST) is a federal tax that applies to all sales in all provinces of Canada. Harmonized Sales Tax (HST) is a combination of the Goods and Services Tax and the provincial portion of the sales tax and applies to all sales into Ontario, Nova Scotia, Prince Edward Island, New Brunswick, and Newfoundland. Provincial Sales Tax (PST) is levied by the provinces on orders shipped to Manitoba, Saskatchewan and British Columbia. Quebec Sales Tax (QST) is a provincial tax levied on shipments to Quebec. Canadian provinces charge either only the GST or the GST combined with a Provincial Sales Tax (PST). In provinces with the Harmonized Sales Tax (HST), the provincial portion of the tax has already been added to the combined rate. Learn more about Canadian tax exemption here. We strongly recommend that you consult a tax specialist or CPA for professional advice on taxes and your potential obligations.

If you’re a registered taxpayer in British Columbia, Manitoba, or Saskatchewan, you can become exempt from the Provincial Sales Tax (PST) by providing Printify with your tax registration details. Note that the exemption will apply only to orders shipped to the 3 mentioned provinces. When it comes to the taxes charged in other provinces (HST, GST, and QST), these are VAT-type taxes, which means that an exemption cannot be offered in these cases. However, if you’re a registered taxpayer in Canada, you will be able to reclaim these taxes via your tax returns. How to become exempt from the Provincial Sales Tax (PST) Saskatchewan and/or Manitoba Please download and fill out this fillable PDF form providing your taxpayer information (one or both PST registration numbers, depending on your registration status). It will need to be uploaded in one of the next steps. In the Taxes section of your Printify account, navigate to the “Canada” tab and click Submit a certificate to begin the exemption process. For your convenience, we have prepared a step-by-step guide of the exemption process (PDF). Once submitted, your application will be reviewed within a week. We will inform you if any changes are needed. Please note: If you’re not a registered PST payer in Saskatchewan and/or Manitoba, Printify cannot exempt your sales destined to these provinces. British Columbia British Columbia allows resellers to claim exemption from local PST irrespective of whether they are registered PST payers or not. In the Taxes section of your Printify account, navigate to the Canada tab and click Submit a certificate to begin the exemption process. For your convenience, we have prepared step-by-step guides of the exemption process: A guide for those with a PST registration number (PDF) A guide for those without a PST registration number (PDF) Once submitted, your application will be reviewed within a week. We will inform you if any changes are needed.

Starting October 2022, our print provider is introducing tax charges on sales in Australia and New Zealand. All items printed and shipped within Australian and New Zealand borders will be subject to local taxes. Generally, all items in the Printify catalog are subject to Australian and New Zealand taxes. Some products may be exempt based on their category. The shipping fee is also taxable and subject to the same tax rate as the rest of the order. If you’re a registered taxpayer in either of those countries, you’ll be able to reclaim the taxes via tax returns. There are no specific tax exemptions related to marketplaces or any registrations. Your Printify invoice will include details of all charges and taxes applied to your Australian and New Zealand orders, allowing you to use this information for your tax returns, if needed.

In Australia and New Zealand, there is only one type of tax that applies to Printify orders: Goods and Services Tax (GST) - a federal tax that applies to all local sales In Australia GST is 10% In New Zealand GST is 15% When it comes to imports to Australia/New Zealand from other countries, Printify will charge 0% tax to merchants.

Our Print Providers use several different types of packaging, selecting the most appropriate option based on the product type. Extra care is taken to ensure maximum protection of fragile products. Clothing High-quality poly-mailer bags, paper envelopes, and cardboard boxes in a variety of sizes (for larger orders). Shoes Shoes will be packaged in a cardboard box with a plastic bag for extra protection of the product. Accessories Waterproof poly-mailer bags are used for soft products, such as face masks or socks. If required, padded mailer bags are used for extra protection. Phone cases are shipped in padded envelopes or recyclable cardboard shippers. Posters Posters and wall decals are protected with tissue paper and shipped in extra thick cardboard tubes (circular and triangular). Framed posters will be packaged in protective cardboard boxes. Home & Living High-quality poly-mailer bags are used for soft products, while cardboard boxes may be used for larger orders. Products that require extra protection will be shipped in padded mailers or cardboard boxes. Wall clocks are shipped in recycled cardboard boxes with bubble wrap surrounding the clock. Mugs Depending on the chosen Print Provider, mugs will be packaged in durable polystyrene boxes or recyclable cardboard boxes with additional inserts for padding. Printify’s name does not appear anywhere on the package or the shipping label. Please note that there are a few Print Providers that don’t support custom shipping labels, which means that your store name will not be displayed on the shipping label (instead, it will say “Fulfillment Center” or “Store”, for example). These Print Providers are: ArtsAdd Drive Fulfillment MWW On Demand MyLocker Printed Simply Print Geek The Print Bar T Shirt and Sons WOYC

Gift packaging option is available for the following products: Flexi Cases Biodegradable Cases Clear Cases You will be able to select the gift packaging option when selecting the product variant in your store. To make this option available, open the product in the Mockup Generator by clicking on the paintbrush icon next to the product. Then select the “with gift packaging” product variants, and republish the product. The gift packaging costs an additional $2.17. However, kindly note that gift messages are not supported and can’t be included in the order at the moment.

Unfortunately, this is not an option that is offered at the moment.